Welcome to Joan’s Knowledge base! It includes everything about Joan and its functionalities that you ever wanted to know – the behind the scenes, the real nitty gritty. Additionally, feel free to use our Search function to find what you’re looking for even faster.

If you find that you would like to speak to a real person, our Support Team is always happy to help. We offer unlimited lifetime support free of charge because we want you to have the best customer experience possible.

You can reach our European Support Team at support@joanassistant.com during our regular office hours from Monday to Friday 8am–4pm CET, or our American Support Team at na.support@joanassistant.com, Monday to Friday 8am–4pm CDT or at +1-713-484-7786 ext. 615.